PBX/Voice Services

The Most Hosted Telephony Features Prices To Win Your Business

Hosted PBX is a feature rich Unified Communications Service provided over your data network. A Voice over IP phone service offers the advantage of features such as virtual offices, roaming users, web and email access to voicemail, adjustable ACD queues, automated attendant, call recording, predictive dialer, faxing-to-email and all of the other features you expect from your phone system with none of the hassles or PBX hardware to maintain. Choose from a wide range of leading standards-based SIP phones.

Benefits

  • INCREASED PRODUCTIVITY: Advanced features like Click to Dial, Call Monitoring, Auto Attendant, Follow-Me/FindĀ­Me and Voicemail-to-Email Notifications allow your users to cut out time consuming tasks and focus on more productive activities. Most features are included as standard with the service regardless of the pricing plan chosen.
  • EASE OF USE: Realnets Hosted PBX offers easy management of all aspects of your Unified Communications, even from distant locations via intuitive web interface. Managing your Hosted PBX service is simple with little training.
    MULTI-LOCATION & REMOTE USER CAPABILITY: Realnets Hosted PBX integrates all locations and users onto a single Unified Communications Service. This eliminates the need for a separate phone system and carrier at each location, which can significantly reduce costs and simplify administration. Remote users can have unlimited number of mirrored extensions in every location or while on the road over 3G wireless network. Geographic mobility makes Realnets Hosted PBX service ideal for businesses with multiple locations, telecommuters, or disaster recovery.
  • SCALABILITY: Expand your business from a few to thousands of extensions without making any significant investments in hardware or software.
  • RELIABILITY AND BUSINESS CONTINUITY: No need to worry about maintaining a UPS at each site. All equipment resides in our data centers.
  • ALWAYS NEW, NEVER OUTDATED: There is no need to worry about the system becoming outdated; software upgrades and new standard features are added at no cost to you.
  • COST SAVINGS: Straightforward monthly plans with unlimited local and long distance calling for a low flat fee will help you cut down your phone bills. Save time and money with simple, flexible and economical rate plans.
  • NO LIMITATIONS: VoIP technology provides the ability to handle an infinite amount of calls on a single line, and ensures delivery of every call and message even during the busiest business hours.
  • FREE 24/7 SUPPORT: Technical support agents are on duty 24 hours a day 7 days a week 365 days a year to help resolve issues and answer any questions when it matters most.

Traditional Features

  • Caller ID & Call Waiting
  • Caller ID Name & Number
  • Outgoing Caller ID Name & Number Caller ID Block (*67)
  • Caller ID Block (permanent)
  • Call Transfer
  • 3-Way Calling
  • Return Call (*69)
  • 911 Emergency Calling (Nomadic) Distinctive Ringing
  • Voicemail to Email

Answering

  • Automated Custom Tree
  • Follow Me Services
  • Selective Call Routing
  • Selective Call Forwarding to Follow Me Call Parking
  • Busy Line Feature (BLF)
  • Remote Voicemail Access Notification to Cell Phone
  • Fully Customizable Greetings Individual Custom Greeting
  • DID Support
  • Intercom Paging
  • Receptionists Interface Software

Next Generation Features

  • Click-to-Dial
  • Global Directory w/Click-to-Dial
  • Personal Directory w/Click-to-Dial
  • True PBX Capabilities from Anywhere
  • Multiple Locations from Single PBX
  • Uniquely Easy Moves, Adds, Changes
  • Shared Extensions
  • Mirrored Extensions
  • Outlook Integration
  • Soft Phone Compatible
  • Video Phone Support

Management Controls

  • Phone Management Access
  • Web Interface Management
  • Detail & Summary Phone Usage Reports Known Monthly Costs
  • Granular User Interface Permissions Users Manage Own Phone Settings
  • Distinctive Ringing
  • Immediate Scalability Up or Down Call Monitoring w/ Whisper Function

Optional Modules

  • Conference Bridge
  • Predictive Dialer
  • Email to Fax
  • Fax to Email
  • Call Recording Inbound/Outbound

Voicemail

  • Unlimited Voicemail Capability
  • Voicemail Notification to Email
  • Voicemail Notification to Cell
  • Text Only Voicemail Notification
  • Voicemail Blasting
  • Video Voicemail
  • Remote Voicemail Access
  • Individual Custom Greeting

Call Center

  • Call Prioritization
  • Skill Level Based Routing
  • Fully Customizable Greetings
  • Screening Monitoring
  • Agent Control of Status
  • On Hold Time
  • Voicemail Opt out of Queue
  • Virtual Call Center Capabilities
  • Remote Call Pickup

Call Routing

  • Advanced Follow Me Services
  • Call Forwarding
  • Service Classes
  • Internal/External Transfer
  • Hunt Group Support

Contact Realnets Today!

Call 773-631-6851 or fill out our contact form below.

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