Many people today believe that airports are a natural monopoly, but as you know, that simply is not the case. According to Airports Council International, this is a $142.5 Billion per year industry, and there’s no question that today’s airports compete against each other like any other business. What’s more is that they often compete against other modes of transportation, as well. So, it stands to reason that airports need to provide a positive, streamlined travel experience for everyone who passes through. Thoughtfully-planned, well-maintained information display systems are a critical element in that overall experience.
The Importance of an Accurate, Functional Flight Information Display System
If you’ve ever experienced a malfunction with your airport’s flight information display system (FIDS), you know exactly how chaotic it can be. When this happens, your passengers do not know where to go, and they have no idea whether or not their flight is on time or delayed. For arriving passengers, it may mean put their ground transportation arrangements at risk.
Malfunctions with a flight information display system may be due to something as simple as television monitor settings or something as complex as a software crash. In any case, you need to know that your airport is in capable hands.
Other Information Display Systems That Improve the Passenger’s Experience
In 2017, it is hard to believe that there are airports that operate without ancillary information display, but it’s true. These most often include baggage information display systems (BIDS) and gate information display systems (GIDS). Although these specialized systems may not be considered to be as critical as flight information, passengers have come to expect them. They want to know where they’re headed or where their baggage is located at all times, and rightfully so. In a perfect world, your airport would have a display located at every place that requires passengers to make a quick decision.
Airport Digital Display Advertising
Throughout domestic and international airports, you’ll find a variety of static and scrolling digital displays. For your airport, it’s a highly-valuable revenue stream, but there is quite a lot that goes into keeping these solutions going. At Realnets, we have extensive experience working with all of the necessary hardware, software, and vendors. So, if you’re hoping to switch IT companies, implement a new system, or upgrade your current solutions, we are the team to call.
By using a variety of displays throughout your airport, you can give your passengers a superior travel experience. You can also give your business the competitive edge. Contact us today at 773.631.6851 to learn more about this and all of our other IT solutions for airports.
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