Today’s business world has become increasingly more competitive with each and every passing day.  So, the question that all businesses must continue to ask themselves is how can you maintain your strategic edge while implementing cost-effective tactics?  There are several answers to this question, of course, and one of them is to employ the use of  hosted PBX voice services.  

Hosted PBX is a feature-rich unified communications service that is provided through your data network.  It is a specialized business tool that we, here at Realnets, excel in delivering for our clients to help them better reach their overall goals.  These  Voice over Internet Protocol  (VoIP)  phone services are incredible aids to businesses across all industries and markets, as they offer such advantageous features as virtual offices, roaming users, web and email access to voice messages, adjustable ACD queues, automated attendants, call recording, predictive dialer functions, faxing-to-email capabilities and a vast number of other features that you would expect from any advanced phone system with the added bonus of having none of the hassles or “old school” PBX hardware to maintain.

If all of these extraordinary features aren’t enough to sell you on this advanced technology, let’s take a closer look at how a hosted phone system can really benefit your business.

 

What can a hosted PBX do for your business?

 

A hosted PBX phone system is vital to the growth of any business, as it helps to increase productivity, expands your overall presence, enhances your company’s image and provides geographical freedom (i.e. you can conduct business from anywhere at any time).  For any business looking for the freedom to expand, PBX is your solution.  Some of the greater benefits include:

  • Increased Productivity:  Advanced features like Click to Dial, Call Monitoring, Auto Attendant, Follow-Me/FindMe and Voicemail-to-Email Notifications allow users to cut out all of those menial, time-consuming tasks so that they can focus on more productive activities. 
  • Ease of Use:  A RealNets Hosted PBX system offers easy management of all aspects surrounding your business’ communications processes, whether in-house or from an off-site location thanks to an intuitive web interface. Best of all, it’s a user-friendly system that requires very little training.
  • Multi-Location & Remote User Capabilities:  A Realnets Hosted PBX system also integrates all locations and users onto a single Unified Communications Service.  It eliminates the need for separate phone systems and carriers for each individual location, thus significantly reducing costs and simplifying administration.  The geographic mobility that these systems allow are ideal for those conducting business from multiple locations, telecommuters and even disaster recovery.
  • Scalability:  With Hosted PBX, you can expand your business from a few to a few thousand of extensions without the need for any large investments in hardware or software.   
  • Reliability and Continuity:  Since all equipment stays within our data centers, there is no longer need to maintain a UPS at each site.  Hosted PBX takes that right off of your hands.
  • Advanced Technology:  With Hosted PBX, you will always have the use of the latest and greatest in technology.  Your system will never become dated, as software upgrades and new standard features are added at no extra cost.
  • Cost Efficiency:  Your business can save on both time and money by employing a Hosted PBX system.  Plans include unlimited local and long distance calling that will help to cut down on monthly phone bills.   
  • No Caller Limitations:  This advanced VoIP technology gives your business the ability to handle an unlimited number of calls on a single line. It’s a far cry from the technology of past decades, and it ensures that each and every call and message is delivered successfully, all of the time, every time.
  • 24/7 Support:  A Realnets Hosted PBX system offers free, 24/7 technical support.  Agents are always on duty to help your business resolve any issues that might pop up and to answer any questions.

 

If your business is searching for a modern, streamlined telecommunications alternative,  give us a call.  The overall efficiency and professionalism that these systems provide is unparalleled and demonstrably proven to increase success, as they give you the freedom to focus on what matters most – your customers, your vision and your goals.